Need help with your retractable screen door?

Visit our help center for advice and troubleshooting information.  Simply enter your serial number to be directed to information tailored specific to your storm door model.

Don’t have your serial number?  No problem!  Type your question into the search box below to search our database of helpful articles and FAQs.
storm door help

Replacement Parts

Andersen is committed to helping you find parts quickly and easily for your Andersen LuminAire™ Retractable Screen Door. Visit our online parts store and use your serial number to find many of the cost common replacement parts.

Frequently Asked Questions

Utilize our FAQ document to find answers to common questions.
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LuminAire FAQ